CONTACT US

We'd Love to Hear From You

Whether you have a question about an order, need help choosing a product, or simply want to get in touch, our team is here to help. Complete the contact form below or email us directly, and we'll get back to you as soon as possible during our business hours.

Business Information

Business Name:
Jake and Julia

Business Address:
16 Havers Lane
Bishop's Stortford
CM23 3PB
United Kingdom

Email:
info@jakeandjulia.com

Customer Support

Business Hours:

Monday – Friday
9:00 am – 5:00 pm (UK Time)

Support Response Time:
We aim to respond to all enquiries within 12 working hours during our business hours.

How Can We Help?

Our team is happy to assist with:

  • Order enquiries
  • Delivery and tracking
  • Returns and refunds
  • Product information
  • Payment enquiries
  • General customer support

Simply complete the contact form below, and we'll get back to you as soon as possible.

Before You Contact Us

You may find the information you're looking for by visiting one of our policy pages:

These pages contain helpful information about ordering, delivery, returns and payments.

Send Us a Message

Complete the contact form below and we'll respond as soon as possible during our business hours.